Standard DreamTrip Stay & play at an amazing all-inclusive resort in sunny Mexico & create your own adventure with fun, self-guided activities & plenty of family-friendly amenities. Book by July 15.
About Your Trip
Sunshine and warm waters await at an all-inclusive, family-friendly seaside resort in Yucatan Peninsula — the perfect place to unplug and unwind with your loved ones in tow. This fabulous getaway is blissfully schedule-free, leaving you with plenty of time to explore the amazing amenities and activities at Hard Rock® Hotel Riviera Maya at your own pace.
What we love:
You can indulge your inner Rockstar with the resort’s complimentary Sound of Your Stay® program and get a premium Fender® electric guitar and amplifier delivered to your room to play during your stay.
Nearby, Xcaret Park’s nature-based attractions include swimming in underground rivers, exploring the bird sanctuary or coral reef aquarium, and getting up close to jaguars and pumas.
Just for DreamTrips members, Hard Rocks Limitless All-Inclusive Resort Credit available at the resort means you get more adventure for less!
A host, whose goal is to ensure you have a great DreamTrips experience from landing to liftoff — they host a welcome reception on arrival day, attend scheduled activities throughout the trip, notify the group of itinerary updates and more.
A convenient “Know Before You Go” guide, with details of your trip and other helpful travel information. (Please note: This guide will be emailed to you within a week of your travel start date.)
*For the Limitless All-inclusive options and activities, a 25% service fee applies (payable at your own expense).
Round-trip shared airport transfers are included from:
Cancun International Airport (CUN) to the resort on September 29
The resort to Cancun International Airport (CUN) on October 3 To arrange your airport transfers, please submit flight details HERE by July 15.
Transfers are provided only for the airport(s), dates and times listed above.
Airfare is not included in the trip price! The closest commercial airport to the resort is Cancun International Airport (CUN), approximately 47 miles (76 kilometers) away. We highly recommend that you purchase travel insurance for any trip.
All-inclusive, meal-and-beverage package at the resort, including all buffet and a la carte meals, snacks and beverages. *Limitless All-Inclusive activities and services are available for only a 25% service charge (payable at your own expense).
Day 1 Arrive at the airport and transfer to the resort, timing based on flight details provided. Check into the resort at any time after 3 p.m. 1:00 – 5:00 p.m.: Visit the welcome table. 6:00 - 8:00 p.m.: Welcome reception.
Day 2 A day at your leisure. We suggest that you enjoy the resort’s Limitless All-Inclusive activities and services*.
Day 3 A day at your leisure. We suggest that you enjoy the resort’s Limitless All-Inclusive activities and services*.
Day 4 A day at your leisure. We suggest that you enjoy the resort’s Limitless All-Inclusive activities and services*.
Day 5 The morning at your leisure. Check out of the resort by noon. Transfer to the airport, timing based on flight details provided.
Itinerary subject to change.
Limitless Resort Credit Terms & Conditions
Limitless Resort Credit is non transferable, non cumulative and cannot be accrued for future stays. Certain restrictions apply. The information on this flyer is subject to change without prior notice.
TOURS: Additional services within these tours may not be applicable towards this promotion. Subject to availability. Not applicable to excursions provided by other operators. All services require a reservation at least 24 hours prior to desired service. No refunds will apply in the event that a guest does not arrive for a scheduled service or tour. No shows are charged at full price. Tours departure times may change according to property and season.
SPECIAL DINNERS: Reservations are required for special dinners, based on availability and location may be changed due to inclement weather conditions. Additional bottles of Champagne incur an additional cost. Subject to space and availability.
ROCK SHOTS®: Use your Limitless Resort Credit promotion and pay up to 50% of the Rocking Packages. Promotion does not apply for special events and/or weddings.
POSH® BEAUTY SALON: All SIGNATURE services displayed on the Trendy catalog do not apply with the Limitless Resort Credit promotion.
ROCK SPA®: Applies for selected services. Subject to availability.
SERVICE FEE: The Limitless Resort Credit promotion can only be paid with cash, room charge and credit card. With Limitless Resort Credit, you only pay a 25% service fee of the retail price. The rest is included.
All-inclusive beachfront Hard Rock Hotel Riviera Maya offers a Caribbean vacation on the Yucatan coast like no other — whether that means the family-friendly Hacienda stay or an adults-only Heaven option. With its swim-up pool bar, lulling spa treatments and endless activities for kids of all ages, the Hard Rock experience wins over guests right from the start. Every night, the place rocks with live music, DJ beats and dancing, while stellar and diverse restaurants bring the flavors of the globe to this dreamland.
9 restaurants, 1 coffee shop, 2 bars, 2 pool bars, and 24-hour room service. Please note: Some restaurants at this resort may enforce a dress code.
3 outdoor adults-only pools, 1 outdoor family pool and 1 outdoor kids’ splash pool.
Adults-only Rock Spa® with whirlpools, steam rooms, sauna and Yoga Temple, plus Rhythm and Motion, a fully immersive music-centric spa menu.
Outdoor hydro spa tubs.
Body Rock® Fitness Center.
Private white-sand beach and adults-only beach, with sun loungers, towels, umbrellas and bar service.
On-site Rockaway Bay Water Park with waterslides.
Nearby 18-hole championship golf.
Daily on-site entertainment and activities, including land and water sports.
Adults-only Club Heaven nightclub.
The Cavern teens’ lounge and disco.
Hard Rock Roxity Kids Club™ with sports, games, crafts, lessons and more.
Posh® Beauty Salon.
Rock Shop® gift shop with souvenirs and more.
Complimentary Sound of Your Stay program.
Deluxe Gold Room accommodations with:
1 king bed or 2 double beds
Maximum occupancy 4 adults, or 2 adults and 2 children.
Minimum occupancy 1 adult.
Balcony with a hammock.
In-room temperature control.
Hydro spa tub.
Private bathroom with shower.
Complimentary Rock Spa toiletries.
Bathrobe and slippers to use during your stay.
LCD television with satellite channels.
Laptop-sized digital safe.
Bluetooth®-enabled wireless alarm clock radio.
Minibar with soda, bottled water, juice and domestic beer.
Complimentary Wi-Fi in your room and throughout the resort.
Check-in: 3 p.m. Checkout: noon. Minimum check-in age is 18.
Hard Rock Hotel Riviera Maya Carretera Cancun-Chetumal Km 72 Puerto Aventuras, Solidaridad, Quintana Roo 77710, Mexico
Hotel Check-in Requirements
By booking this DreamTrip I understand that the hotel may request a credit card upon check-in. The hotel may request the credit card in order to: a) place a monetary hold of US$50-200; or b) hold for incidental, security or other charges. By booking, I acknowledge having received notice of this potential charge and accept that Rovia™ recommends a credit card rather than a debit or bank card be used in the event the hotel requests the card. I understand that any such request made by the hotel is outside of the control of Rovia and is strictly a hotel policy. Should I have questions concerning the hotel’s policy, I accept responsibility for contacting the hotel independent of Rovia.
Upon check-in at the hotel or resort, each guest must present their passport and Mexican Tourist Card to the front desk. Mexican Tourist Cards are distributed by the airline and stamped by Mexican immigration authorities upon arrival into the country. The hotel will make copies of these documents to waive valued-added tax (VAT) charges.
For Mexican citizens, a 16% VAT (IVA) charge will be applied in addition to the room rate. The hotel or resort will post taxes to the individual’s personal extras account. This amount is due upon arrival unless arrangements to postpone the charge to the master account have been made in advance.
For peace of mind, why not consider an optional travel insurance plan through Travel Guard?
Offering assistance with common travel problems like flight delays or
lost luggage, Travel Guard can help you start your next adventure
prepared for the unexpected!
• Please be aware that travel
insurance will be your only option for any waived penalties, or a
refund, if your DreamTrip is cancelled due to restrictions in your
starting location (not in your travel destination) and you are inside
the cancellation window (see Terms and Conditions). Rovia will cover only those cancellations that result from restrictions in your DreamTrip destination.
• Be sure to contact Customer Care if you have special requests regarding bedding, meals or medical needs, or if you have any questions about this trip. • At
the time of booking, you will see a page with your order number and
trip cost. This is your confirmation. Please retain and bring this
information with you on your trip. • Gratuities are not included. We suggest providing gratuities at your own discretion.
Travel is unpredictable and country restrictions due to COVID-19 change regularly; please understand that the policies below apply and you are encouraged to purchase travel protection.
Pricing shown is for each person, and is based on 2 adults per room.
If you cancel 46 days or more before the start date of your trip, you will get a refund less a fee of up to US$100. If you cancel within 45 days of the start date of your trip, your trip will not be refunded. All fees are applicable on a per-person basis.
This cancellation policy is subject to rules and regulations in applicable jurisdictions in which our travel supplier is based. In the event of conflict between the cancellation policy displayed here and cancellation terms in supplier booking terms, the more restrictive of the two terms will prevail.
Name Change Policies:
Name changes are generally not allowed on trips to avoid fraud, gaming and profiteering. We want to ensure that most of our travelers are members. For this DreamTrip, we do make certain exclusions, including the policy below:
We reserve the right to refuse a name change at our sole discretion. If allowed, name changes must be done no later than July 15 and are subject to a fee up to US$100. Name changes after this date are not allowed.
Transfer of Booking Policies:
Transfers of bookings from one member to another member are subject to the policy below:
Booking transfers must be done no later than July 15 and are subject to a fee of up to US$100. Booking transfers after this date are not allowed.
The price shown above is subject to change based on promotional pricing availability, room type(s) booked, taxes, etc.
Members can’t combine DreamTrips Points. Your membership level determines the maximum amount of DreamTrips Points you can use. If you have more than 50 Rovia Bucks, you can apply them in the checkout process.
Hotel/resort credits and/or discounts cannot be converted to cash, and any not used during your stay will expire immediately upon your departure. Member is responsible for paying any taxes that may be added to items purchased with hotel/resort credit.
In the unfortunate event that an activity or excursion is no longer available, we will substitute a similar activity of equal or greater value.
Make sure that your passport and visa, if applicable, are up-to-date before you leave! It’s important to double check that you have all the identification and other documentation required by the specific country you’re traveling to. In many countries, passports and visas must be valid for 6 months or longer after the trip end date. If you are unable to obtain the required identification and other documentation, the Cancellation Policy for this DreamTrip will apply.
Each individual, including children, who are coming along with you on your DreamTrip is required to have a booking prior to the commencement of the trip. If you do not book and pay for each such person in advance of the trip, you will be charged the hotel’s then-current rate, not the trip price, for each such person at the time of your check-in.
Pricing for children is based on their age at the time of travel and may be subject to additional terms and conditions of individual hotels and all-inclusive resorts. Also, pricing for children can vary, and may be higher than pricing for adults. Therefore, before you book any travel, please check the relevant hotel or resort website for applicable terms and conditions as well as details regarding their pricing structure.
Please be aware that children’s pricing is based on hotel rates, excursion costs and other inclusions.
A host is provided only on trips with bookings of 10 or more adults.
Please don’t consider your change requests official until you receive a confirmation email from us.